Coordinator, Cash Management & Client Payments
Skills
About the Role
You will join a fast-paced and dynamic accounting team within the Touring division, gaining direct experience with deals happening across the entertainment industry. You'll maintain and update the agency's cashbook, monitor cash inflows and outflows, and reconcile daily transactions against bank statements. You'll act as the main point of contact for client payment matters, liaising with clients, agents, and banks on account and payment issues. You'll reconcile artist account balances against show balances in NetSuite, prepare artist statements, and coordinate approvals with agents and artist managers. You'll also track compliance items, prepare buyer refunds, review month-end and year-end reports, and take ownership of ad-hoc projects as they arise.
Requirements
- At least 1-2 years of general Accounting experience preferred
- Entertainment and/or agency experience a plus
- Prior experience in a customer service focused role
- Highly organised with strong attention to detail
- Excellent verbal and written communication skills
- Proficient in Excel and Outlook
- Experience or knowledge of NetSuite preferred
- Ability to learn and adapt quickly with minimal supervision
Responsibilities
- Maintain and regularly update the agency's cashbook
- Monitor cash inflows and outflows
- Reconcile daily cashbook transactions with bank statements
- Review and approve applied deposits
- Act as primary point of contact for client payment-related matters
- Liaise with clients, agents, and banks on banking matters
- Collaborate with counterparts at other companies to ensure funds are allocated accurately
- Oversee recharging of work permits and other costs to clients
- Ensure accurate recording of bank charges and foreign exchange gains/losses
- Verify correct bank account information for client payments
- Provide recommendations for process improvements
- Communicate with Assistants regarding payments and tax documentation
- Assist Agent Assistants with accounting-related inquiries
- Post and maintain accounting documents in the cloud
- Handle ad-hoc projects
- Provide coverage for colleagues during absences
- Reconcile artist account balances against show balances in NetSuite
- Prepare detailed artist statements and coordinate agent approval
- Communicate with Artist Managers to confirm approval of statements
- Collaborate with agent teams to facilitate settlement of open bookings
- Provide tour summaries to support Artist's team accounting
- Manage daily mail-outs of final artist statements
- Track Artist Foreign Entertainer Unit compliance
- Build relationships with Artists, Managers, and Accountants
- Follow up on deposits and balance payments with promoters
- Prepare buyer refunds and verify documentation
- Review month-end and year-end reports
Benefits
- Access to the tools, leadership, and resources needed to create and drive a center of excellence
- Competitive programs to support your well-being