Consumer Product Communications Lead
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own communications strategy and narratives for ChatGPT and consumer products. You will lead launches, develop campaigns, build media relationships, manage an agency partner, and write clear communications materials while incorporating audience feedback into planning.
Requirements
- Track record leading communications for consumer technology products, including launches and proactive campaigns
- Ability to turn complex product capabilities into clear and accurate stories
- Strategic judgment and hands-on communications execution
- Experience developing narratives, pitches, and spokesperson preparation
- Ability to build cross-functional relationships and influence decisions
- Creative and editorial judgment
- Ability to make independent decisions in a fast-moving environment
- Experience managing agency partners
- Understanding of consumer media and culture
Responsibilities
- Own communications strategy and narrative for ChatGPT and consumer-facing products
- Lead product launches from strategy through execution
- Develop proactive consumer campaigns
- Partner with Product, Research, Engineering, Marketing, Design, Legal, and communications teams
- Build relationships with journalists, creators, and other technology voices
- Direct the consumer communications agency partner
- Write and edit launch materials, pitches, and talking points
- Incorporate audience feedback and assess campaign effectiveness
Benefits
- Medical, dental, and vision insurance for employees and families
- Employer contributions to Health Savings Accounts
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays and paid office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Daily office meals and eligible meal-delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided