Commercial Field Engineer

Skills

About the Role

You will lead technical discovery, demonstrations, and proof-of-concept engagements with commercial customers. You will build prototypes, design end-to-end solutions, deliver workshops, advise technical stakeholders, and translate customer feedback into product input. You will also support onboarding, account planning, and expansion through technical validation.

Requirements

• Strong communication skills and executive presence
• Understanding of software development lifecycles, developer productivity, business systems, and cross-team workflows
• Technical fluency in technical workflows and AI tooling
• Ability to translate technical details into business impact
• Experience in field engineering, solutions architecture, pre-sales, or building systems that automate work across teams and tools
• Ability to manage several evaluations in parallel

Responsibilities

• Partner with Account Executives to lead technical discovery, demonstrations, and proof-of-concept engagements
• Build prototypes that connect tools and agents into end-to-end workflows
• Build trusted relationships with engineering leaders, architects, and developers
• Translate customer requirements into end-to-end solution designs
• Deliver technical presentations, whiteboard sessions, and hands-on workshops
• Advocate for customers internally and escalate feedback to Product and Engineering
• Collaborate with post-sales teams on customer handoffs and onboarding
• Maintain knowledge of the Grok platform and competitive landscape
• Support account planning and expansion through technical validation