Clinical Robot Associate

Diligent Robotics is a Serve Robotics subsidiary that develops AI-powered mobile-manipulation robots for hospital logistics.

Austin, United States
About Diligent Robotics

Its Moxi robot assists clinical teams with routine non-patient-facing tasks, including delivering medications and lab samples, so staff can focus on patient care.

View jobs by Diligent Robotics

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will monitor and safely assist mobile service robots in a hospital. You will collect data, troubleshoot real-world issues, provide accurate feedback to engineers, prioritize customer experience, communicate with hospital staff and the public, and help implement operational processes.

Requirements

  • High school diploma or GED
  • Customer service and de-escalation skills
  • Written and verbal communication skills
  • Ability to manage multiple tasks
  • Ability to lift up to 40 pounds
  • Ability to work varying shifts, including nights, weekends, and significant holidays
  • Ability to obtain vendor credentials, including required immunizations, background check, and drug screen
  • Must be local to Rochester and willing to work onsite

Responsibilities

  • Monitor and safely assist mobile service robots in a hospital environment
  • Collect data, troubleshoot real-world situations, and provide detailed feedback to engineers
  • Prioritize customer experience and meet customer expectations
  • Communicate with hospital staff and the public about robot operation
  • Help design and implement operational processes
Clinical Robot Associate at Diligent Robotics | JobStash