Assistant Officer Personal Banker Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire new-to-bank customers and manage a portfolio of retail clients to grow the CASA deposit base. You will assess financial needs, recommend suitable consumer banking products, deliver customer service, pursue cross-selling opportunities, follow regulatory requirements, and participate in sales and marketing campaigns.
Requirements
- Bachelor’s degree or equivalent professional qualification in a relevant field
- Prior experience in retail banking, customer relationship management, or financial sales
- Understanding of consumer banking products, particularly deposit and wealth management solutions
- Interpersonal and communication skills
- Ability to meet performance targets
- Analytical and problem-solving abilities
Responsibilities
- Acquire new-to-bank customers and manage a portfolio of retail clients to grow the CASA deposit base
- Identify clients' financial needs and recommend suitable consumer banking products and services
- Deliver customer service to build long-term relationships and enhance client satisfaction
- Collaborate with branch partners and product specialists to maximize cross-selling opportunities
- Adhere to regulatory standards, compliance guidelines, and internal bank policies
- Participate in sales campaigns and marketing activities to drive portfolio growth