Analyst, Financial Crime Operation (LATAM Focus - Spanish Speaker)
Reap is a stablecoin-native financial infrastructure company providing business accounts, Visa corporate cards, global fiat payments, expense management, and embedded card and payment services.
Funding history
About Reap
Reap is a Hong Kong-founded fintech that bridges traditional finance and digital assets for global businesses. Its platform supports stablecoin-funded corporate cards, business payments settled in fiat, expense controls, treasury operations, and embedded card-issuing and payment infrastructure. Payward completed its acquisition of Reap on July 1, 2026; Reap continues operating as a standalone brand within the Payward ecosystem.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Own LATAM onboarding operations by reviewing client documentation, issuing RFIs, maintaining audit-ready records, improving processes, coordinating card scheme submissions in Mexico, and partnering with Compliance, Product, and Tech on automation.
Requirements
- Minimum 3 years of experience in business operations, KYC document processing, customer onboarding, or a similar role
- Experience with structured checklists, data collection workflows, or document review
- Demonstrable experience building with AI, automation tools, agentic workflows, or prompt-based solutions
- Strong attention to detail and a process-first mindset
- Experience managing case queues, document status, escalation protocols, and turnaround improvements
- Ability to identify documentation gaps without making risk-based compliance judgments
- Ability to translate workflows into automated logic
- Comfort working with Product and Tech teams
- Clear communication and professional RFI drafting skills
- Based in or able to operate fully aligned with the Mexico time zone and public holidays
- Willingness to work during local public holidays if required
- Fluent business English and Spanish
- Additional language such as Portuguese is advantageous
Responsibilities
- Conduct checklist-based reviews of client onboarding documentation for completeness and consistency
- Issue Requests for Information to clients for missing or inconsistent documentation
- Maintain accurate, audit-ready records of documentation, RFIs, and case status
- Act as the primary client contact during document collection
- Own onboarding flows, track case progress, and reduce cycle times
- Collaborate with Compliance, Growth, Finance Ops, Product, and Tech
- Document processes into automation-ready SOPs
- Identify and implement agentic automation and AI-assisted workflows
- Prepare Partner Information Forms and supporting card scheme documentation
- Coordinate third-party reviews and card scheme onboarding requirements in Mexico
Benefits
- Generous annual leave plus public holidays
- Health insurance budget
- Flexible remote work options
- Option to work in person at a prime office location
- Home office equipment budget
- Corporate Reap Card
- Growing additional benefits
- International and inclusive work culture