Analyst Bank Payments Reported Fraud UK
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will conduct end-to-end investigations into fraud, scams, chargebacks, and financial crime. You will analyse transaction and customer information, review alerts, make risk-based decisions, communicate with internal and external parties, and improve fraud-prevention controls.
Requirements
- At least 1 year of experience in fraud, AML, transaction monitoring, or financial crime controls
- Understanding of financial-crime risks and controls
- Analytical, process-management, and project-management skills
- Knowledge of UK business banking
- Critical-thinking and risk-based decision-making skills
- Documentation and communication skills
- Ability to manage multiple cases and deadlines
- Ability to work with transaction data, banking information, and investigative tools
- C1 or higher spoken and written English
Responsibilities
- Conduct end-to-end investigations into fraud, scams, chargebacks, and financial crime
- Analyse transactions, customer behaviour, and supporting documentation
- Review fraud-monitoring alerts and take appropriate action
- Assess source of funds and source of wealth when required
- Liaise with internal teams, banks, payment providers, and law enforcement
- Make risk-based decisions in line with policies and regulations
- Maintain case notes and investigation records
- Contribute to fraud-prevention initiatives and control improvements
- Monitor emerging fraud trends, typologies, and regulatory changes
Benefits
- Self and family health insurance
- Term and life insurance
- OPD benefits
- Mental wellbeing support through Plumm
- Learning and development budget
- WFH setup allowance
- 15 privilege leave days
- 12 casual leave days
- 12 sick leave days
- 3 paid volunteering or learning and development days
