AML Ops Lead - Transaction Monitoring
LemFi is a fintech company reshaping how immigrants move money globally. It offers international money transfers, multi-currency wallets, request money, and eSIM products, serving immigrants sending money back home to family across more than 30 countries.
Funding
Investors
Projects
About LemFi
LemFi provides international payment products designed to help immigrants thrive financially. Its core offering is international money transfer, allowing customers to send money to more than 30+ countries, often with low or zero transfer fees and competitive exchange rates, with transfers usually arriving within minutes. The company also offers multi-currency wallets, a request money feature for sending payment requests or sharing payment links, and an eSIM product for connectivity while traveling. LemFi primarily serves immigrants and global migrants who need reliable, low-cost ways to send money to loved ones back home via bank accounts, mobile money, and other channels. The company has over 1,000,000 customers and a team of 200+ people globally, and has been featured in the news for raising $33 million in funding, partnering with Visa on cross-border payments, and working with ClearBank for agency banking services.
Skills
About the Role
You will lead, coach, and develop a team of AML analysts, providing regular feedback and coaching while fostering a collaborative culture. You'll oversee the review of systematic alerts triggered by suspicious activity, ensuring investigations are thorough and clearly documented. You'll perform independent quality reviews of completed investigation decisions, track team performance against SLA and quality metrics, and run regular 1:1s. You'll proactively identify process inefficiencies and drive solutions by partnering with compliance and engineering teams. You'll track and report on key metrics, partner with compliance on complex or high-risk cases, and represent findings to senior stakeholders. You'll stay current on evolving AML typologies and regulatory expectations, and flag control weaknesses or high-risk cases to leadership promptly.
Requirements
- Minimum 4-6 years of total AML or Compliance operations experience
- Hands-on experience in AML transaction monitoring or financial crime investigations in a remittance, payments or remittance-adjacent environment
- Direct exposure to high-volume alert queues
- Proven track record leading or supervising a team of analysts
- Working knowledge of OFAC, FCA and FINTRAC regulations
- Ability to make defensible, risk-based decisions
- Adaptability to global operational needs
- Experience identifying and fixing operational inefficiencies
- Strong written communication skills
- Strong stakeholder management and communication skills
Responsibilities
- Lead, coach, and develop a team of AML analysts
- Provide regular feedback, tailored coaching, and early performance support
- Foster a collaborative culture where issues are escalated early
- Oversee the review of systematic alerts triggered by suspicious activity
- Ensure investigations are thorough, well-reasoned, and clearly documented
- Perform independent quality reviews of completed investigation decisions
- Track team and individual performance against SLA, quality, and false-positive metrics
- Run regular 1:1s with clear, actionable takeaways
- Address underperformance early with specific, documented goals
- Identify issues and inefficiencies in processes and drive solutions
- Work closely with compliance and engineering on process improvements
- Track and report on key team metrics including SLA adherence and QA pass rates
- Partner with compliance on complex or high-risk cases
- Represent the team's findings when escalating to senior stakeholders
- Keep up to date with evolving AML typologies and regulatory expectations
- Flag control weaknesses, high-risk cases, or tooling/process issues to leadership