AML Operations Analyst Fraud
LemFi provides international payment products for immigrants, including multi-currency wallets, global money transfers, payment requests, and eSIM connectivity.
About LemFi
LemFi is a financial technology company offering international payment products designed to help immigrants thrive financially. Its services include multi-currency wallets, international money transfers to more than 30 countries, money requests and payment links, and eSIM connectivity. Transfers can be sent to bank accounts, mobile money, and other destinations, typically arriving within minutes.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will investigate fraud alerts, customer reports, and chargebacks, using transaction, device, IP, and identity data to make timely decisions. You will identify emerging fraud patterns, improve controls, escalate money-laundering concerns, and work with product, engineering, and payments colleagues.
Requirements
- 1-3 years of fraud experience in a fintech, payments company, or bank
- Experience with card fraud, chargebacks, APP scams, and account takeover investigations
- Experience handling fraud reports and recall requests from banks and partners
- Knowledge of APP scam reimbursement and card scheme dispute rules
- English communication
- Google Sheets or Excel
- Ability to work shifts, including weekends and public holidays
Responsibilities
- Review fraud alerts and cases and decide whether to block, restrict, or release activity
- Conduct end-to-end investigations into card funding fraud, account takeover, APP scams, first-party fraud, and coordinated account networks
- Handle fraud reports and recall requests from customers, banks, and payment partners
- Review card disputes, gather evidence, and submit chargeback responses by deadlines
- Respond to fraud-related customer tickets
- Identify emerging fraud trends and suggest rule or control changes
- Escalate cases with money-laundering concerns to the AML team
- Collaborate with product, engineering, and payments teams to improve fraud rules and controls
Hiring Process
Role-based skills assessment → Hiring Manager interview → Bar Raiser technical and behavioural interview with the hiring team
