Administrative Support Assistant
Scotiabank is an international bank offering personal, business and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets services. Its clients include individuals, businesses, corporations, institutions and investors across Canada, the United States, Mexico, Latin America, Europe and Asia Pacific.
About Scotiabank
Scotiabank, also known as The Bank of Nova Scotia, provides a broad range of financial products and services, including deposit accounts, credit cards, lending, mortgages, insurance, investments, wealth management, private banking, corporate and investment banking, capital markets, foreign exchange, financing, advisory services and transaction banking. The organization serves personal banking customers, small and mid-sized businesses, commercial clients, corporate and institutional clients, and investors through its global network.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide administrative support to Advisors and their teams. You will onboard new client relationships through digital account opening and documentation, process account transfers and client transactions, handle tax receipt and reporting requests, respond to client inquiries, and escalate issues to the Advisor.
Requirements
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines
- Attention to detail
- Time management skills
- Client service skills
Responsibilities
- Onboard new client relationships through digital account opening
- Administer client documentation
- Process client requests, account transfers, deposits, withdrawals, and payments
- Process requests for tax receipts and account reports
- Respond to client inquiries and issues
- Escalate issues to the Advisor
Benefits
- Annual incentive plans
- Time off entitlements
- Pension plan
- Employee Share Ownership Plan
- Favourable employee banking rates
- Free access to Scotia Academy
