VP, Data & AI Governance Specialist, Group Operations COO
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support the AI Governance Lead in implementing and operating the AI governance framework for Group Operations, turning policy into practical processes. You will run AI use case and model review and approval processes, prepare committee papers, develop training and guidance, and govern the lifecycle of Team Agents on Microsoft Copilot and DBS-GPT. You will support data enablement projects and produce management information for senior stakeholders.
Requirements
- 8 to 12 years of experience in data governance, AI governance, risk management or related field in financial services
- Experience implementing or operating governance frameworks and controls for data or AI
- Good understanding of Generative AI and Agentic AI risks and opportunities
- Working knowledge of AI governance regulation (e.g. MAS FEAT principles)
- Solid grounding in data governance and data lifecycle
- Skilled in assessing data-related and operational risks and controls
- Strong communicator able to influence across a matrix
- Preferred: Bank Operations knowledge
- Preferred: experience working with Operations functions
Responsibilities
- Support design, roll-out and maintenance of the Group Operations AI governance operating model
- Operate AI use case and model review, approval and retrofit processes
- Drive adherence to PURE principles
- Prepare papers and follow-up actions for RDU committees and COO meetings
- Develop training, guidance and a knowledge base for AI governance
- Support Centralised Prompt Management and develop new AI processes and governance framework
- Govern and manage the Team Agent lifecycle and controls
- Partner with Technology to monitor Team Agent adoption, usage and performance
- Support data instrumentation and data infrastructure standardisation
- Produce management information on AI governance status and risks
- Build relationships with Operations, Risk, Compliance, Technology and Data teams
