Trading Services Specialist | Client Market Making
Jump Trading is a global trading firm where traders, engineers, and researchers develop trading strategies, models, infrastructure, and systems across asset classes and time horizons.
About Jump Trading
Jump Trading is a global trading firm focused on research-driven trading and the engineering of scalable models, tools, infrastructure, and execution systems. Its operations combine trading, technology, AI/ML, and quantitative research, and it also runs research and talent programs including conference travel grants and a fellowship program.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You manage client onboarding from connectivity and session setup through conformance testing and pilot trades. You monitor and resolve production issues, collaborate with engineering teams to identify workflow and system problems, translate client requests into roadmap items with trading, product, and sales teams, and maintain documentation for knowledge sharing.
Requirements
- Bachelor’s degree
- 3-10 years of relevant experience with trading systems
- Order entry protocols
- Market data protocols
- Technical troubleshooting
- Production support
- FIX protocol
- Conformance testing
- Network routing
- Product expertise in at least one asset class
- Technical project leadership
- SQL
- Flexibility to collaborate across time zones
- Reliable and predictable availability
Responsibilities
- Manage the client onboarding process
- Configure connectivity and sessions
- Conduct conformance testing and pilot trades
- Monitor and resolve production issues
- Identify workflow and system issues with engineering teams
- Document and prioritize tickets
- Deliver technical solutions
- Translate client requests into roadmap items
- Maintain clear and current documentation
Benefits
- Private Medical, Vision and Dental Insurance
- Travel Medical Insurance
- Group Pension Scheme
- Group Life Assurance and Income Protection Schemes
- Paid Parental Leave
- Parking and Commuter Benefits
