Technical Program Manager (Card Issuance)

Skills

About the Role

You will own the end to end planning and execution of card issuing programs You will collaborate with engineering product design operations and legal to define requirements and deliver milestones You will manage dependencies risks and communications and drive high quality delivery You will continuously improve program management processes and report status to stakeholders

Requirements

• 5-8+ years of proven experience as a Technical Program Manager managing complex large scale software development program
• Significant experience within the Card Issuing Payments ecosystem including knowledge of card processors card network standards and regulatory requirements
• Ability to engage with engineers on technical design architecture discussions and data flows understanding the trade offs and complexity inherent in building scalable payment systems
• Highly skilled in defining program scope breaking down projects into manageable phases and creating clear multi year roadmaps
• Excellent communication skills translating technical details into concise updates for executives and driving alignment across global teams
• Demonstrated ability to thrive in a fast paced environment proactively managing competing priorities and navigating ambiguity with a pragmatic and organised approach
• Successfully managed and coordinated complex projects involving multiple internal engineering teams external vendors and critical financial partners

Responsibilities

• Own the end to end planning scheduling and execution for major card issuing programs including feature launches and compliance updates
• Proactively manage dependencies communication and alignment across engineering product design operations legal and external partners
• Define technical requirements scope projects and break down ambiguous problems into actionable work items and milestones
• Identify track and mitigate program risks escalating critical blockers and presenting clear solutions to leadership
• Implement and refine program management frameworks tools and best practices to improve predictability quality and velocity within the Issuing teams
• Establish key performance indicators and provide regular transparent updates on program status health and achieved results to technical and executive stakeholders
• Run effective planning sessions working groups and program reviews ensuring clear outcomes and ownership