Staff Platform Engineer
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the architecture, configuration, security, governance, and operational health of core IT platforms. You will automate platform configuration and endpoint controls, monitor for risks and configuration drift, make technical design decisions, resolve complex incidents, support compliance evidence, and mentor colleagues through documentation and runbooks.
Requirements
- Extensive experience with Configuration as Code on SaaS platforms
- Scripting proficiency in Python, Bash, and PowerShell
- Comfort working with REST APIs
- 7+ years in IT or workplace engineering, including at least 3 years at senior level in a cloud-native SaaS-first organisation of 1,000+ users
- Enterprise-scale Google Workspace administration experience
- Automation experience with GAM, GAMADV-XTD3, Admin SDK APIs, or Apps Script
- Experience designing and operating Netskope or a comparable SSE/SASE platform, including ZTNA and DLP
- Experience with Jamf Pro and Microsoft Intune for mixed Mac and Windows fleets
- Knowledge of SAML, OIDC, SCIM, MFA, conditional access, and device trust
- Clear communication with technical and non-technical stakeholders
Responsibilities
- Own the architecture, configuration, security, governance, and health of core IT platforms
- Manage platform configuration through Terraform, Git, CI/CD, and scripting
- Own endpoint security and compliance controls, including EDR integrations, patching, encryption, and vulnerability remediation
- Build monitoring, reporting, and operational health metrics using APIs and automation
- Make technical design and architecture decisions for Workplace Technology
- Act as an L3 escalation point, perform root-cause analysis, and implement lasting fixes
- Support audit and compliance work with evidence, controls, and documentation
- Mentor engineers and service desk colleagues and write runbooks and Confluence documentation
Benefits
- 25 days paid annual leave
- 3 paid days off for volunteering activities
- Extended maternity and paternity leave
- Additional health and dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, and drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
- Share options
