Staff Platform Engineer
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the architecture, configuration, health and security of core workplace platforms. You will manage configuration as code, automate platform operations, strengthen endpoint compliance, build monitoring and reporting, lead technical design decisions, resolve complex incidents, support audits, and mentor colleagues through documentation and runbooks.
Requirements
- Experience with Configuration as Code on SaaS platforms
- Python, Bash and PowerShell scripting skills
- Experience working with REST APIs
- 7+ years in IT or workplace engineering
- At least 3 years at senior level in a cloud-native SaaS-first organisation
- Enterprise-scale Google Workspace administration experience
- Experience with GAM, GAMADV-XTD3, Admin SDK APIs or Apps Script
- Production experience with Netskope or comparable SSE/SASE platforms
- Experience with Jamf Pro and Microsoft Intune
- Knowledge of SAML, OIDC, SCIM, MFA, conditional access and device trust
- Communication skills for engineers, stakeholders and non-technical users
Responsibilities
- Own architecture, configuration and health of core IT platforms
- Manage platform configuration through Terraform, Git, CI/CD and scripting
- Own endpoint security and compliance controls
- Build monitoring, reporting and operational health metrics using APIs and automation
- Make technical design and architecture decisions for workplace technology
- Act as an L3 escalation point and perform root-cause analysis
- Support audit and compliance work with evidence, controls and documentation
- Mentor engineers and service desk colleagues
- Write runbooks and Confluence documentation
Benefits
- Remote-first work
- 25 days of paid annual leave
- 3 paid days off for volunteering or learning and development activities
- Private health insurance
- Mental health support platform
- FitPass
- Family-friendly leave according to statutory requirements
- Share options
