Staff Forward Deployed Engineer Agentic SDLC
GitLab is an AI-powered DevSecOps platform that unifies the entire software development lifecycle into a single application. It helps development, security, and operations teams to collaborate and deliver software more efficiently, with security integrated at every step. The platform is trusted by millions of users and a majority of the Fortune 100.
About GitLab Inc.
GitLab is a comprehensive, AI-powered DevSecOps platform that streamlines the entire software delivery process by unifying the development lifecycle into a single application. It integrates source code management, CI/CD, security, and monitoring to help teams build, secure, and operate software more efficiently. Key features include automated security scans built into the development pipeline and AI-driven tools like GitLab Duo for code suggestions and chat, which enhance developer productivity. GitLab serves a diverse client base, from startups and open-source projects to large enterprises, including over half of the Fortune 100. The platform aims to reduce complexity, accelerate delivery cycles, and strengthen security and compliance for its users.
Skills
About the Role
You will work directly with strategic customers to diagnose and resolve complex adoption, architecture, performance, and operational challenges. You will contribute production-quality code, fixes, features, integrations, and tooling; turn field learning into reusable product improvements and implementation patterns; and support governed adoption of agentic software development workflows. You will coordinate cross-functional resolution, provide data-driven technical recommendations, create technical guidance and thought-leadership materials, and transition durable outcomes to long-term owners.
Requirements
- Staff-level experience building, operating, or improving complex production software systems
- Experience contributing to large mature product codebases with testing, maintainability, performance, and security standards
- Strong Ruby on Rails or Go experience
- Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt design, workflow design, or enterprise AI adoption
- Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns
- Deep knowledge of DevSecOps workflows, Git, merge requests, CI/CD, security controls, compliance, and enterprise software delivery
- Experience working with strategic customers or senior technical stakeholders in ambiguous high-impact situations
- Ability to coordinate across product, engineering, field, and customer teams without formal authority
- Strong written communication and technical narrative skills
Responsibilities
- Contribute production-quality code to product and adjacent systems
- Develop bug fixes, features, integrations, tooling, and performance improvements
- Follow engineering processes for discovery, merge requests, testing, review, documentation, and maintainability
- Turn customer blockers into durable product improvements, reference architectures, documentation, and repeatable patterns
- Diagnose complex product, architecture, infrastructure, networking, API, observability, and CI/CD issues
- Coordinate cross-functional resolution from discovery through handoff
- Provide data-driven recommendations to improve workflows, automation, and architecture
- Drive governed adoption of GitLab Duo Agent Platform
- Resolve AI adoption blockers involving governance, security, compliance, auditability, workflow design, and integrations
- Create customer-safe patterns for agentic SDLC and AI-assisted development
- Create technical narratives, frameworks, whitepapers, webinars, and technical strategy materials
Benefits
- Health, financial, and well-being benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation
- Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave