Staff & Software Engineer, Payments & Billing, Consumer Monetization
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will evolve the payments, billing and subscription capabilities behind OpenAI's products. You will architect shared services and APIs, design lifecycle orchestration and state synchronization, solve correctness and recovery problems, improve payment success, work with risk teams, and lead initiatives from design to operation. This role is based in San Francisco, three days per week in the office.
Requirements
- Demonstrated technical ownership at Staff level or beyond
- Deep experience designing, building and operating backend or distributed systems in production
- Strong grasp of data modeling, state transitions, idempotency, consistency, concurrency and failure recovery
- Experience building correctness-critical systems with external provider integrations
- Strong communication with technical and non-technical partners
Responsibilities
- Architect and build shared services and APIs for billing, subscription and payment capabilities
- Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors and app stores
- Solve correctness and recovery problems involving asynchronous events, partial failures, retries and reconciliation
- Improve payment success and resilience through processor integrations, routing and recovery
- Work with risk and integrity teams to incorporate abuse prevention into purchasing flows
- Build testing, observability and operational tooling
- Lead initiatives from technical design through rollout and operation
- Partner with Product, Finance, Operations and engineering teams
- Provide technical leadership through development, design reviews and mentorship
Benefits
- Equity
- Performance-related bonus
- Medical, dental, and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave (up to 24 weeks birth parents, 20 weeks non-birthing parents)
- Paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends
