SRE DevOps Engineer
KodyPay, also known as Kody, offers an all-in-one platform to simplify in-person commerce for businesses. It provides a suite of products including intuitive payment solutions, instant access to funds with the KodyCard, and powerful management and analytics tools. Partnering with Adyen N.V., Kody enables businesses to accept a wide range of payment methods, streamlining operations for both merchants and customers.
Maintainer signals as of 8/20/2026
Funding history
Investors
About KodyPay
KodyPay Ltd, registered in England and Wales, provides a comprehensive, all-in-one platform designed to simplify in-person commerce for businesses, particularly in the hospitality and retail sectors. The company's offerings include a suite of intuitive payment solutions such as terminals and online ordering, instant cash access via the KodyCard, and robust management tools with built-in loyalty and analytics features for understanding customer behavior. Through a partnership with financial services provider Adyen N.V., Kody supports a wide array of payment methods, including major credit cards and digital wallets like Apple Pay and Google Pay. The platform aims to enhance profit margins by improving the efficiency of the payment ecosystem, while also emphasizing personal customer service and handling processes like payment management, returns, and Know Your Customer (KYC) checks.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will be responsible for ensuring the platform's scalability reliability and runtime efficiency. You will bridge development and operations and collaborate with engineering teams globally. In this role you will own production reliability, implement guardrails, manage deployment pipelines, lead rapid response during incidents, and improve observability and performance.
Requirements
- Ecosystem Expertise (Must-Haves): Deep, practical experience managing application deployment and runtime environments on AWS, alongside master-level knowledge of advanced Git workflows and actions on GitHub.
- Core Toolkit: Strong proficiency in monitoring tools, log management, and scripting for quick triaging and troubleshooting.
- Ownership & Transparency: You are radically open, highly responsive, and communicative. You don't just clear tickets; you own the production environment's health end-to-end.
- Pressure-Resistance: High psychological resilience. You maintain a happy, positive attitude during smooth operations, yet feel a healthy, driving sense of urgency and laser-focus during high-stakes incidents.
- Bilingual Capability: Absolute fluency in Mandarin and English (verbal and written) is mandatory for effective technical alignment across our global teams.
Responsibilities
- Production Reliability & Guardrails: Partner with the Platform Engineering team to implement reliability guardrails, ensuring applications running on AWS meet strict uptime and SLA requirements.
- CI/CD & Repository Management: Own the deployment pipelines and code management practices extensively via GitHub.
- Incident Management: Lead rapid-response troubleshooting during production incidents; conduct thorough blameless post-mortems to continuously harden our systems.
- Observability & Performance: Implement advanced monitoring, logging, and alerting systems to proactively detect and mitigate system anomalies.
- Cross-Border Collaboration: Act as a key technical bridge between our US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment.
Benefits
- Equity packages aligned with California market standards.