Solutions Engineer
Skills
About the Role
You will own technical coordination for chain integrations, upgrades, and migrations, guiding partners through readiness paths and coordinating timelines and dependencies across teams. You will serve as the primary technical point of contact for partners, triage and escalate issues, and produce clear partner-facing documentation, playbooks, and SOPs.
Requirements
- Programming or engineering experience
- Strong technical foundation in blockchain
- Experience with Solidity
- Experience guiding partners through integrations, upgrades, and operational changes in production environments
- Ability to provide guidance on system architecture, configuration, and operational best practices
- Experience supporting customers or partners in a post-sales technical role
- Strong judgement in technical triage, prioritization, and escalation
- Ability to translate complex technical concepts into clear partner-ready guidance
- Strong written communication skills with experience producing documentation, playbooks, or runbooks
- Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
Responsibilities
- Own technical coordination for chain integrations, upgrades, and migrations
- Define and guide partners through upgrade and integration readiness paths
- Coordinate timelines, dependencies, and expectations across internal teams and external partners
- Serve as the primary technical point of contact for OP Stack partners post-launch
- Provide high-signal guidance on OP Stack architecture, configuration, and operational best practices
- Triage partner issues and route them to the appropriate internal engineering stakeholders
- Act as connective tissue between engineering, product, governance, partnerships, and growth teams
- Translate complex technical changes into partner-ready guidance and communication
- Produce partner-ready technical documentation, guides, and templates
- Create and maintain upgrade playbooks, SOPs, and readiness checklists
- Route structured feedback on adoption blockers and ecosystem risk to product and engineering
Benefits
- Fully paid medical insurance
- Dental insurance
- Vision insurance
- 4% 401K match
- Fully remote work