Solution Architect
Skills
About the Role
You will accelerate integrations across the Americas by providing hands-on technical guidance and support to partners and integrators. You will join partner-facing calls to answer technical questions, build proofs-of-concept and dashboards, provide real-time support via Telegram and Slack, improve developer documentation and tutorials, forward bugs and product feedback to engineering, and suggest process improvements to make integrations faster and more reliable.
Requirements
- 5+ years of software development experience
- 3+ years working in web3 or blockchain projects
- 3+ years as an integration engineer, solutions engineer, or developer relations professional
- Strong proficiency in TypeScript
- Practical knowledge of Solidity
- Technical writing experience with ability to create clear documentation and tutorials
- Fluency in English
- Optional experience with Python, Rust, or Go
Responsibilities
- Join partner-facing calls to answer technical questions and scope integrations
- Build proof-of-concepts, code snippets, and custom dashboards to accelerate integrator implementation
- Provide hands-on technical support to integrators via Telegram and Slack to unblock implementation challenges in real-time
- Improve developer documentation and tutorials based on integrator feedback
- Forward bugs and product feedback to internal engineering teams
- Identify gaps in integration support processes and suggest improvements
- Communicate technical details with product teams to bridge timezone gaps