Software Engineer Internal Tools

Suno is an AI-powered music-creation platform that enables users to generate, edit, and share original songs.

Cambridge, United States
About Suno

Suno Inc. operates a consumer AI music platform and browser-based generative audio workstation, Suno Studio, with music models and creation tools available across web and mobile.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build internal AI operations tooling that helps operational teams work more effectively. You will create agents, workflows, and custom tools; evaluate third-party products; support self-service deployment; implement internal APIs, authentication, and MCP patterns; integrate customer-experience systems; and work with operations stakeholders to identify new challenges.

Requirements

  • 2+ years of full-stack software engineering experience
  • Experience building, maintaining, and supporting internal tools or systems
  • Agentic coding practices and tools
  • Experience in early-stage 0→1 environments
  • Agent frameworks such as LangGraph
  • Evaluation or observability tools such as LangSmith and Braintrust
  • Support tooling, CRM systems, or workflow automation platforms
  • Eligibility to work in the US

Responsibilities

  • Build agents, workflows, and custom tools for non-engineering teams
  • Evaluate and integrate third-party tools
  • Contribute to the self-service app deployment platform
  • Design and implement internal APIs, authentication, and MCP patterns
  • Extend systems beyond the Django monolith
  • Integrate and scale customer experience systems such as Zendesk
  • Partner with customer experience, legal, finance, people, and content operations stakeholders

Benefits

  • Equity package
  • 401(k) with 3% employer match
  • Roth 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 11 paid holidays
  • Unlimited PTO
  • Sick time
  • 16 weeks of paid parental leave
  • Creative education stipend
  • Commuter allowance
  • In-office lunch