Software Engineer Enterprise Product

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will develop and deploy production-level products and systems, taking ownership of problems from start to finish. You will focus on the end-user experience and build products that meet customer needs while writing high-quality code quickly.

Requirements

  • 3+ years of experience developing and deploying production-level products and systems
  • Ownership of problems from start to finish
  • End-user experience focus
  • Ability to develop products that meet customer needs
  • Strong coding ability

Benefits

  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life balance stipend
  • Daily lunches and snacks in the office
  • Take-what-you-need vacation policy