Software Engineer, Agent (Spanish speaking)
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, deploy, tune, and continuously improve reliable AI agents in production. You will work directly with enterprise customers to understand business problems, create scalable solutions, identify platform needs, prototype tools and features, and help evolve agent-development practices.
Requirements
- Experience building and scaling end-to-end production systems
- Technical problem-solving skills in ambiguous environments
- Experience working directly with customers
- Professional fluency in Spanish and English
- Communication skills for technical and non-technical audiences
Responsibilities
- Design and deliver production-grade AI agents
- Own the Agent Development Life Cycle from pilot through deployment and iteration
- Partner with enterprise customers to solve business challenges
- Surface unmet needs and prototype platform tools and features
- Collaborate with research, product, and platform on agent development
Benefits
- Unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plan eligibility
