Senior Systems Engineer

Graphcore is a SoftBank-owned AI-compute company developing AI processors, systems, and software for machine-learning workloads.

Bristol, United Kingdom
About Graphcore

Graphcore develops Intelligence Processing Units (IPUs) and the Poplar SDK for building and running machine-learning applications. It continues operating under the Graphcore name as a wholly owned SoftBank Group subsidiary.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead operational, diagnostic, and engineering support for AI compute hardware across lab and data centre environments. You will diagnose platform failures, improve bring-up and validation, perform root-cause analysis, propose corrective actions, and guide junior engineers.

Requirements

  • Strong knowledge of server hardware architectures and board-level debugging
  • Experience isolating failures using system logs, telemetry, power data, and thermal metrics
  • Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure
  • Ability to lead structured root-cause analysis and propose corrective actions
  • Ability to work across engineering, platform, and data centre teams
  • Clear written and verbal communication

Responsibilities

  • Lead operational, diagnostic, and engineering support across lab and data centre environments
  • Diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration, and BIOS/BMC issues
  • Perform root-cause analysis and propose corrective actions
  • Improve hardware bring-up, validation, troubleshooting, and operating practices
  • Guide junior engineers and improve documentation

Benefits

  • Flexible working
  • Generous leave
  • Up to 5% matched pension
  • Phantom equity
  • Free food and on-site barista
  • Income protection and life assurance
  • Private medical insurance and dental cover options
  • Health cash plan
  • Cycle to work scheme
  • Give as you earn
Senior Systems Engineer at Graphcore | JobStash