Senior Staff Software Engineer, Agentic Platform
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
About the Role
You will lead the architecture of an agentic platform and shape shared capabilities for safe, reliable, and scalable AI systems. You will define platform services, guide build-versus-buy decisions, establish reliability and security standards, optimise LLM costs, and build evaluation pipelines for agent reasoning and safety.
Requirements
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms
- Strong understanding of reliability, security, and observability
- Experience with AI platform components is valuable
- Experience in highly regulated industries is desirable
Responsibilities
- Define the architecture for the agentic platform
- Design shared services including context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to develop reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams
- Drive critical technical decisions
- Implement cost-management and routing logic for LLM providers
- Design and build automated evaluation pipelines for agent reasoning accuracy and safety