Senior Software Engineer
Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.
Funding history
About Parloa
Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and maintain secure, scalable backend services for a marketplace of tools and integrations. You will improve performance and reliability, integrate machine learning into production, lead technical initiatives, strengthen operational excellence, and contribute to architecture and engineering practices.
Requirements
- 7+ years of software engineering experience
- Experience with TypeScript and Node, ideally NestJS, or comparable frameworks and willingness to learn TypeScript
- Experience developing and maintaining scalable, reliable microservices
- Knowledge of distributed systems, event-driven architectures, and APIs
- Experience with cloud-native infrastructure such as Kubernetes, GCP, or AWS
- Experience leading technical projects
- Spoken and written English communication skills
- Openness to AI-assisted coding tools
Responsibilities
- Design, build, and maintain secure and scalable backend services
- Optimize systems for low latency, high throughput, and reliability
- Integrate machine learning components into production systems
- Lead technical initiatives across design, planning, implementation, and maintenance
- Improve operational excellence
- Contribute to architecture and engineering culture
Hiring Process
Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser