Senior Manager Production and Fleet Operations
Cerebras builds wafer-scale AI computing systems and a cloud inference platform for training, fine-tuning, and serving AI models.
About Cerebras Systems, Inc.
Cerebras Systems is an AI-infrastructure company founded in 2015. It sells rack-scale wafer-scale computing systems and provides cloud-based, API-accessible AI inference alongside on-premises deployments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage the daily operational health of production infrastructure and establish processes for monitoring, alert response, triage, escalation, maintenance, repairs, and restoration. You will coordinate centralized operations with onsite teams, manage repair and RMA workflows, govern production changes, and drive automation that reduces operational toil.
Requirements
- 8+ years of experience in infrastructure operations, cloud operations, fleet operations, SRE, HPC operations, data center operations, or similar environments
- 3+ years leading technical operations teams
- Experience operating complex, highly available production infrastructure
- Monitoring, telemetry, incident response, maintenance, hardware troubleshooting, and service restoration knowledge
- Experience coordinating centralized operations and onsite technical teams
- Infrastructure troubleshooting and operational judgment
- Experience establishing repeatable processes in rapidly evolving environments
- Cross-functional leadership and communication skills
- Automation and operational-toil reduction experience
Responsibilities
- Own the day-to-day operational health of production infrastructure
- Establish consistent operational processes across clusters, sites, and operating environments
- Maintain visibility into production state, degradation, outages, maintenance, and availability
- Establish monitoring, alert response, triage, escalation, and restoration processes
- Develop 24x7 operational coverage
- Develop and mature fleet operations and NOC capabilities
- Establish monitoring, telemetry, alerting, dashboard, and fleet-health reporting standards
- Develop shift, handoff, escalation, and on-call procedures
- Dispatch and prioritize onsite activities based on production impact
- Coordinate troubleshooting between centralized operations and onsite technicians
- Validate recovery and authorize return to service
- Manage workflows for failed systems, components, repair, replacement, and RMAs
- Coordinate planned maintenance and ensure validation, execution, and rollback procedures
- Identify automation opportunities and provide operational requirements to engineering teams