Senior Infrastructure Engineer SRE
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build developer tooling and deployment infrastructure, operate multi-cloud Kubernetes clusters and pipelines, implement observability and infrastructure-as-code tooling, automate operations, and develop machine-learning infrastructure for large-scale datasets. You will work with cloud, container security, GitOps, databases, and CI/CD systems.
Requirements
- 5+ years of DevOps, Site Reliability Engineering, Production Engineering, or equivalent experience
- Golang or Python
- Container security
- Kubernetes
- cert-manager or external-dns
- Helm or Kustomize
- Terraform or CloudFormation
- AWS
- IAM
- S3
- EC2
- EKS
- PostgreSQL
- Flux or Argo
- GitHub Actions
Responsibilities
- Build developer tools, workflows, and deployment infrastructure
- Ensure reliability of multi-cloud Kubernetes clusters and pipelines
- Implement metrics, logging, analytics, and alerting for performance and security
- Build infrastructure-as-code deployment tooling across cloud providers
- Automate operational and engineering work
- Build machine-learning infrastructure for training, testing, and deployment on large-scale datasets
Benefits
- Medical, dental, and vision coverage
- Flexible PTO
- Paid parental leave
- Retirement savings plan
- Remote work setup budget
- Monthly wellness and communication stipend
- In-office meal program
- Commuter benefits for onsite employees
- Equity
