Senior Fullstack Engineer - Operational Automations

Skills

About the Role

You will embed directly within brokerage operations functions to systematically eliminate manual work and replace it with durable, auditable software systems. You will immerse yourself in operational workflows, observing, documenting, and deeply understanding processes end-to-end before designing solutions. You will work closely with licensed brokerage staff, domain experts, and platform engineers to build automations and tooling that allow operations to scale globally without scaling headcount linearly. You will design, build, test, deploy, and monitor production automations and UIs, instrument metrics, and own the full lifecycle of the systems you build, following a "you build it, you run it" philosophy.

Requirements

• 5+ years of professional software engineering experience, with a proven track record of shipping and operating complex, large-scale systems in production
• Strong business sense and understanding of operations
• Deep, hands-on expertise in Golang, including a strong command of its concurrency models (goroutines, channels), memory management, and standard library
• Proven track record of building user-facing features end-to-end with Typescript/React
• Proficient with SQL and relational databases, preferably PostgreSQL
• Demonstrated ability to reason about human workflows as systems, not just software services
• Experience with observability, tracing, continuous profiling
• Exceptional analytical and problem-solving skills, with the ability to deconstruct complex requirements into clear technical components and excellent communication skills for working in a cross-functional environment
• High ownership mindset with bias toward durable, structural fixes over tactical patches

Responsibilities

• Design, build, test, deploy, and monitor production automations and UIs that remove manual steps and reduce operation time
• Partner with frontend engineers to productize ops tooling so global teams can run functions with predictable staffing
• Execute operational procedures to surface painful manual processes prior to automation
• Instrument and report baseline and outcome metrics (MTTC, manual-steps removed, queue sizes, ops satisfaction) and iterate based on measured impact
• Produce Platform Opportunity Briefs / RFCs for higher-level platform tooling and automations
• Collaborate with licensed BD leadership, Compliance, and Security to build auditable, safe automations with role-based access and clear runbooks
• Own the full lifecycle of the systems you build, including automated deployment, proactive monitoring, on-call support rotations and incident response
• Build systems with auditability, traceability, and data lineage as a first-class concern to ensure transparency for auditors and regulators

Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card