Senior Communications Manager
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build relationships with journalists, editors, podcasters, and conference organizers. You will lead earned-media work for announcements, develop thought leadership, prepare executives for engagements, draft communications materials, and coordinate cross-functional communications initiatives.
Requirements
- Corporate communications
- Public relations
- Media relations
- Messaging
- Narrative
- Project management
- B2B
- Artificial intelligence
- Customer experience technology
Responsibilities
- Build relationships with business and technology journalists, editors, and podcasters
- Drive earned-media strategy for announcements and milestones
- Prepare executives and subject matter experts for media and speaking engagements
- Partner with Marketing, Legal, Human Resources, and Product
- Develop thought leadership and identify commentary opportunities
- Draft press releases, presentations, blog posts, and social copy
- Secure industry awards and speaking opportunities
Benefits
- Medical, dental, and vision plans
- Flexible vacation time
- Paid parental leave
- Monthly gym and phone allowance
- Work-from-home office stipend
- Lunches and dinners for in-office employees
- Equity