Safeguards Enforcement Lead User Well-Being

Skills

About the Role

You will manage enforcement workflows for child safety, mental health, abuse and exploitation, and age assurance. You will lead reviewers and review partners, improve quality assurance and detection systems, maintain guidance, report misuse trends, and coordinate legally required external reporting.

Requirements

• Team-management experience in User Well-Being
• Trust and safety, content moderation, or policy-enforcement experience involving child safety, mental health, abuse and exploitation, or age assurance
• Content-review operations, quality assurance, and workflow-management experience
• Experience scaling policy-enforcement or content-review workflows
• SQL or other data-analysis tools
• Risk identification and cross-functional communication
• Knowledge of scaled content-moderation policy implementation

Responsibilities

• Manage contributors across User Well-Being policy areas
• Manage review-partner onboarding, training, quality assurance, and relationships
• Design and improve scalable enforcement workflows
• Optimize detection models and automated enforcement systems
• Maintain enforcement documentation, decision trees, and review guidelines
• Report misuse trends to internal stakeholders
• Coordinate required reporting to external bodies

Benefits

• Access to wellness resources and support
• Optional equity donation matching
• Generous vacation
• Parental leave
• Flexible working hours