Quality Engineer, Rack Infrastructure & Site Operations
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will establish and manage a quality program across the global supply chain, owning end-to-end quality of finished products and manufacturing site quality standards. You will lead site and fixture validation, drive yield improvement, implement CAPA, assess and qualify vendors, lead audits and track quality metrics. Domestic and international travel of about 30% is expected.
Requirements
- 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations
- Bachelor's degree in engineering, manufacturing, construction management or related field (or equivalent experience)
- Ability to analyze data, solve problems and improve manufacturing processes
- Track record managing deliverables for complex projects or supplier programs
- Strong communication influencing technical and executive audiences
Responsibilities
- Develop a datacenter-focused manufacturing quality program
- Conduct vendor capability assessments and quality audits
- Develop and track quality metrics and refine processes and quality controls
- Establish cross-functional communication between manufacturing sites, design teams and operations
- Collaborate with engineering, sourcing and site operations on quality processes and standards
- Mentor supplier teams and provide structured feedback
- Audit supplier sites and lead corrective and preventive action plans
- Facilitate root cause analysis and drive systemic process improvements
Benefits
- Equity
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and paid office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends