Project Manager

Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.

San Mateo, California, United States
About Alpaca

Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.

View jobs by Alpaca

Skills

About the Role

Manage enterprise launches using brokerage APIs for equities, crypto, options, and other products. Coordinate stakeholders, scope integrations, plan timelines, resolve issues, track deliverables and risks, support KYC, AML, and regulatory requirements, improve onboarding frameworks, and create partner resources.

Requirements

  • 2+ years of enterprise-level business project management experience
  • Strong process analysis, design, and documentation skills
  • Strong verbal and written English and Chinese communication skills
  • Problem-solving ability and attention to detail
  • Flexibility to work with customers around the world
  • Familiarity with fintech, financial markets, and investing applications
  • Experience with Slack, JIRA, Confluence, Basecamp, and Google Workspace
  • Sales and customer success background
  • Training and enablement experience
  • Brokerage and stocks experience
  • Crypto experience
  • Familiarity with Metabase
  • Experience with REST, WebSockets, and Server-Sent Events
  • Experience with enterprise software implementations
  • Technical troubleshooting skills
  • Experience with JIRA and API logging tools
  • Familiarity with Postman and curl

Responsibilities

  • Manage enterprise brokerage API launches end to end
  • Scope and plan integration timelines with external stakeholders
  • Coordinate internal business development, engineering, legal, compliance, operations, and customer success teams
  • Facilitate partner check-ins and track action items
  • Report project status, risks, and dependencies
  • Guide partners through KYC, AML, and regulatory disclosures
  • Document processes and improve onboarding frameworks
  • Provide leadership with partner context, blockers, and solutions
  • Track product development timelines and coordinate feature rollouts
  • Communicate partner feature requests to technical teams
  • Support customer success with integration guidance
  • Create internal and external partner resources
  • Troubleshoot technical issues and support enterprise software implementations

Benefits

  • Health benefits
  • Stock options
  • One-time USD $500 home-office setup
  • USD $150 monthly stipend via a Brex Card