Professional Services Consultant TMS Implementation

Ripple provides payments, custody and stablecoin solutions that help financial institutions integrate blockchain and digital assets.

Series C18 current maintainers15 active leads
San Francisco, California, United States
About Ripple

Ripple helps financial institutions transform global payments by providing blockchain-powered infrastructure for cross-border payments, digital asset custody, and stablecoin solutions. With it, users can enable instant settlements, reduce costs, and access new markets. The company was originally founded as OpenCoin in 2012 and rebranded to Ripple in 2015.

View jobs by Ripple

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will analyze client requirements, document implementation scope, and configure treasury management system functionality. You will train clients and internal stakeholders, troubleshoot implementation issues, provide Tier 2 support, and identify appropriate upselling opportunities.

Requirements

  • Bachelor’s degree in Business or equivalent experience.
  • Enrollment in CFA, CTP, or another professional program is a plus.
  • Experience in Treasury, Relationship Banking, or Fintech.
  • Experience in project management and treasury system implementations.
  • Understanding of financial-instrument, cash, payment, and supporting-system markets.
  • Financial markets mathematics knowledge.
  • Ability to identify, analyze, and resolve issues.
  • Written and verbal communication skills.
  • Listening, presentation, and consultative skills.
  • Organizational and leadership skills.
  • Experience working directly with clients.

Responsibilities

  • Participate in client discovery sessions on technical requirements and business processes.
  • Gather, understand, and document implementation requirements and scope.
  • Explain configuration rationale and functional strategy in relation to client outcomes.
  • Train clients and internal stakeholders on modules and market best practices.
  • Build and implement solutions.
  • Support and troubleshoot delivered work throughout implementation.
  • Ensure implementations meet specifications and budgets.
  • Ensure client expectations for product setup and services are met or exceeded.
  • Provide Tier 2 support for escalated financial-instrument client issues.
  • Identify upselling opportunities and route them through appropriate channels.

Benefits

  • Professional development budget.
  • Bonuses and equity.
  • Healthcare benefits covering physical and mental health.
  • Retirement benefits.
  • Family-forming and family-support benefits.
  • Employee giving match.
  • Mobile phone stipend.
  • R&R days.
  • Wellness reimbursement.
  • Weekly onsite and virtual wellness programming.
  • Generous vacation policy.
  • Parental leave.
  • Family planning benefits.
  • Catered lunches.
  • Stocked kitchens with snacks and beverages.