Production Support Developer
FNZ is a global wealth management platform provider.
Projects
About FNZ
FNZ describes itself as 'wealth's growth platform', providing a global, end-to-end wealth management platform that integrates modern technology, business operations, and investment operations within a regulated financial institution connected to a universe of investment products. The company serves banks, wealth managers, insurance companies, and asset managers, with over US$2.5 trillion in assets on platform and nearly 30 million end investors served through its clients. Its offerings span wealth management platforms, advisor tools and productivity solutions, asset management distribution, and trade and post-trade securities services, along with a data platform combining an Operational Data Store, Analytical Data Warehouse, and Aggregated Data Warehouse to power analytics, machine learning, and generative AI insights. FNZ has notable clients including Santander, Colonial First State (CFS), Vanguard, Aviva, and Swedbank, and in 2025 announced a global five-year strategic partnership with Microsoft to integrate Azure AI Foundry, Microsoft Fabric, GitHub Copilot, and Microsoft 365 Copilot across its platform and operations. FNZ is backed by major institutional shareholders including Caisse de dépôt et placement du Québec (CDPQ), CPP Investments, Generation Investment Management, and Motive Partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will investigate errors and performance issues on live platforms, databases, web servers, and application servers. You will diagnose defects, develop code and scripts to resolve technical issues, automate support processes, support testing and releases, and work with analysts and testers to meet service levels.
Requirements
- Code debugging
- Log analysis
- C++
- Java
- Spring
- Relational database
- Oracle
- Production support
- Core banking
- Communication
- Presentation
- English
Responsibilities
- Investigate errors in live platforms
- Research and fix defects
- Develop code, scripts, and schemas to resolve technical issues
- Investigate database, web-server, and application-server problems
- Resolve performance issues
- Communicate with Production Analysts and Testers
- Automate manual production-support processes
- Resolve production issues with support developers
- Support testing and release processes for production fixes
- Support Service Managers in meeting KPIs, SLAs, and contractual obligations
