Product Quality Owner Payments
Flinks is an embedded finance platform that provides data connectivity, financial intelligence, document fraud detection, open banking infrastructure, and account-to-account payments. Its customers include financial institutions, lenders, fintechs, and other businesses building financial experiences.
Projects
About Flinks
Flinks provides APIs, dashboards, and managed services for connecting to financial accounts, retrieving and enriching banking data, verifying documents, detecting fraud, initiating EFT and Interac payments, and operating open banking ecosystems. Its products include Connect, Upload, Enrich, Pay, Outbound, and Professional Services. Flinks serves financial institutions, credit unions, lenders, fintechs, and businesses requiring onboarding, KYC/KYB, underwriting, account funding, payment, fraud detection, and financial data infrastructure capabilities.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the day-to-day health and quality of standard Payments products. You will prioritize the backlog, define requirements and acceptance criteria, lead testing and release sign-off, monitor production incidents, support client integrations, and maintain documentation and bank due-diligence materials.
Requirements
- At least 5 years of product quality or product ownership experience, ideally in SaaS
- Knowledge of payment rails, fund flows, settlement, and reversals
- Experience owning releases for production systems where errors have financial impact
- Ability to identify recurring defects and address root causes
- Ability to manage multiple priorities
- Ability to communicate technical topics clearly to engineers, clients, and leadership
- Comfort leading scrum ceremonies
Responsibilities
- Own and prioritize the Payments backlog, including bugs, risks, and improvements
- Write clear product requirements and acceptance criteria
- Own test strategy, regression testing, and release sign-off
- Monitor payment and settlement alerts and follow up on incidents and root-cause actions
- Guide bank and fintech clients through standard Payments integrations
- Maintain public documentation, runbooks, and test cases
- Maintain bank due-diligence materials, including SLAs, security answers, and test evidence
- Serve as a point of contact for Payments clients regarding quality, releases, and incidents
- Lead scrum ceremonies
Hiring Process
Meeting with People Ops → meeting with Product Quality Manager → mini-assignment → panel interview