Product Manager Portal and App

Skills

About the Role

You will own the business customer portal and mobile app product area end to end. You will define the roadmap, manage the backlog, translate requirements into outcomes, work with cross-functional partners, deliver experiments and features, and use customer and operational data to improve activation and engagement.

Requirements

• 2-4 years of product management experience.
• Experience in B2B fintech, payments, or SaaS.
• Experience owning customer-facing web or mobile products end to end.
• Ability to define metrics, instrument funnels, and make evidence-based decisions.
• Cross-functional collaboration with engineering, design, compliance, and commercial stakeholders.
• Experience with multi-region or multi-market products.
• Understanding of technical concepts.
• Experience working with financial, risk, and legal stakeholders.
• Right to work in the jurisdiction where you seek to work.

Responsibilities

• Own the product roadmap for the business customer portal and mobile app.
• Work with engineering and design to ship features that improve customer activation and platform engagement.
• Define and track activation, portal engagement, and mobile adoption metrics.
• Prioritise the roadmap using product metrics.
• Collaborate with onboarding teams to improve the experience from approval to first use.
• Support multi-region product requirements across markets.
• Manage backlog, requirements definition, delivery execution, experimentation, and performance measurement.
• Use customer insights, behavioral analytics, and operational data to identify opportunities and validate solutions.
• Coordinate cross-functional delivery across teams and systems.