Product Experience Specialist
AI platform for creating, deploying, and managing full-stack software through natural-language interaction.
Maintainer signals as of 9/25/2026
Funding history
About Lovable
Lovable lets people describe an idea in plain language and collaboratively build production-grade software. Its platform includes hosting, authentication, payments, integrations, security features, and deployment infrastructure.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Become a Lovable product expert, resolve user issues, escalate effectively to engineering, maintain the internal knowledge base, improve support workflows, and share customer feedback. The role is a 3-month part-time contract with potential extension, based in Stockholm, Lund, or remotely in Sweden.
Requirements
- Proactively identify problems, propose improvements, and follow through.
- Analyze complex situations systematically and unblock users quickly.
- Communicate warmly and precisely in user replies, bug reports, and internal documentation.
- Demonstrate curiosity and willingness to test new approaches.
- Be interested in AI tools and their potential to improve efficiency.
- Experience in B2C SaaS support using tools such as Intercom is a bonus.
- Hands-on experience with Lovable, Claude, or similar AI tools is a bonus.
Responsibilities
- Resolve user problems end to end and escalate effectively to engineering when needed.
- Maintain and improve the internal knowledge base.
- Design smarter support workflows and improve support operations.
- Provide continuous customer feedback to improve the product.
- Expand responsibility for user and community engagement as the role grows.