Product Design Intern
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design end-user experiences, tools, and workflows for AI-powered business automations. You will generate UX concepts, analyze user and business challenges, propose solutions, conduct research, create prototypes, and present concepts to cross-functional stakeholders.
Requirements
- Currently pursue a bachelor's degree in Design, HCI, or a related field
- Provide a portfolio demonstrating user-centric design thinking, polished UI craftsmanship, and interaction design
- Use prototyping tools such as Cursor, Claude Code, V0, or other AI tools
- Demonstrate experience in user-centered design, interaction design, prototyping, visual design, and user research
Responsibilities
- Generate UX ideas for Conversation Intelligence and AI Agents
- Analyze user and business challenges and propose feasible solutions
- Collaborate with engineers to bring designs to life
- Support usability testing, competitive analysis, customer interviews, behavioral insights, and metrics analysis
- Prototype UI paradigms using Figma, Cursor, Claude, Voice API, and related tools
- Collaborate with engineers, product managers, ML experts, Customer Success, and Sales
- Present and communicate concepts to supervisors and cross-functional stakeholders
Benefits
- Equity
- Lunch and dinner expense reimbursement of up to $25 each while working in the office
- 4 days of PTO