Product Counsel

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leads
San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will counsel Product and Engineering teams throughout the product lifecycle, from concept through launch. You will embed privacy, compliance, AI transparency, and risk considerations into product development; advise on product-feature requirements; develop scalable review processes; and monitor emerging AI regulations.

Requirements

  • 4+ years of legal experience
  • Experience at a large international law firm and in-house at a technology company
  • Experience advising product and engineering teams on new product development
  • Working knowledge of privacy, AI regulatory frameworks, consumer protection, and intellectual property
  • Ability to partner with technical teams
  • Analytical skills
  • Verbal and written communication skills

Responsibilities

  • Counsel Product and Engineering teams from concept through launch
  • Integrate compliance, privacy-by-design, and AI transparency principles into product development
  • Advise Agent Development teams on legal requirements for product features
  • Develop product review processes, launch checklists, and self-service guidance
  • Advise on emerging AI-specific regulations
  • Implement AI governance policies and frameworks with the privacy team
  • Monitor legal developments affecting AI products and advise product leadership on risks and design implications

Benefits

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans