Procedures & Quality Associate - Pilot Support Team
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Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.
San Jose, United States
Funding history
About Figure
Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.
Skills
Candidate Availability
About the Role
You will translate high-level collect plans into step-by-step visual SOPs using annotated photos and short videos, and act as the go-to contact for SOP questions. You will review sessions for quality and SOP adherence, manage prop usage for diversity, report progress to managers and keep SOPs current. This is a six-month fixed-term role.
Requirements
- Strong ownership and ability to drive projects from kickoff to delivery
- Exceptional attention to detail and consistent quality bar
- Excellent documentation skills
- Clear, calm communicator
- Fully comfortable with Google Suite or Microsoft Office, especially presentations and spreadsheets
- Highly organized, able to track volume, props, and issues across multiple teams
- Reliable, self-motivated work style and a collaborative spirit
Responsibilities
- Translate high-level collect plans into clear, step-by-step SOPs
- Build documentation using annotated photos and short videos
- Serve as first point of contact on SOP questions for staging, inventory, and collect teams
- Review data collection sessions against quality standards and SOP adherence
- Ensure prop usage reflects expected output, including prop refreshes for diversity
- Report progress and feedback on collect status to pilot and data collect managers
- Keep SOPs current and contribute feedback on workflow and tool improvements