Platform Operations Specialist
Gusto is a payroll and HR platform that helps small businesses pay domestic and international employees, manage benefits, and automate compliance.
Maintainer signals as of 8/12/2026
Projects
About Gusto
Gusto serves small and mid-sized businesses with payroll processing, employee benefits administration, and HR tools in one platform. Users can run payroll, manage health insurance, hire globally, and pay international contractors in local currency or USDC stablecoins. The platform automates payroll tax filings across multiple states and integrates with tools like QuickBooks and Xero.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build reconciliation and control infrastructure, lead audit remediation, scale operations across products and entities, own cross-functional projects, resolve complex financial issues, partner with Engineering and Product, create AI workflows, mentor analysts, and improve operational processes and tooling.
Requirements
- Bachelor's degree in Finance, Accounting, Business, or a related analytical field, or equivalent practical experience
- 4-6 years of experience in financial services, banking, fintech, payments, or accounting operations
- Experience scaling reconciliation or operational processes
- Experience leading cross-functional projects independently
- Strong understanding of payment systems and money movement
- Experience designing or remediating controls and reconciliation processes
- Exposure to regulatory requirements such as MTL and SOX-style controls
- Strong SQL and data skills
- Demonstrated use of AI to build reusable automations and workflows
- Strong written and verbal communication
Responsibilities
- Design and scale reconciliation and control infrastructure across products and entities
- Lead audit remediation workstreams
- Own cross-functional projects and resolve complex reconciliation and loss issues
- Partner with Engineering and Product to build scalable reconciliation and loss detection systems
- Trace recurring breaks to their root causes
- Build reusable AI workflows, templates, and standards
- Mentor and train analysts
- Create durable documentation
Benefits
- Equity (RSUs)
