People Systems Analyst
FNZ is a global wealth management platform provider.
About FNZ
FNZ describes itself as 'wealth's growth platform', providing a global, end-to-end wealth management platform that integrates modern technology, business operations, and investment operations within a regulated financial institution connected to a universe of investment products. The company serves banks, wealth managers, insurance companies, and asset managers, with over US$2.5 trillion in assets on platform and nearly 30 million end investors served through its clients. Its offerings span wealth management platforms, advisor tools and productivity solutions, asset management distribution, and trade and post-trade securities services, along with a data platform combining an Operational Data Store, Analytical Data Warehouse, and Aggregated Data Warehouse to power analytics, machine learning, and generative AI insights. FNZ has notable clients including Santander, Colonial First State (CFS), Vanguard, Aviva, and Swedbank, and in 2025 announced a global five-year strategic partnership with Microsoft to integrate Azure AI Foundry, Microsoft Fabric, GitHub Copilot, and Microsoft 365 Copilot across its platform and operations. FNZ is backed by major institutional shareholders including Caisse de dépôt et placement du Québec (CDPQ), CPP Investments, Generation Investment Management, and Motive Partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will configure, administer, test, and improve Workday modules while providing day-to-day systems support. You will investigate issues, maintain documentation and data quality, assist with integrations and data loads, create reports, support releases and projects, coordinate with stakeholders, and prepare training materials and user guidance.
Requirements
- Have Workday configuration and administration experience across one or two modules such as Core HCM, Compensation, Time and Absence, Talent Management, or Recruiting
- Have experience supporting Workday enhancements, configuration changes, testing, and issue resolution
- Understand Workday business processes, reporting, and data structures
- Hands-on experience with Workday Report Writer and EIBs
- Have experience with testing cycles, release management, or structured change control
- Demonstrate analytical and problem-solving skills
- Communicate system requirements and issues clearly to People stakeholders
- Exposure to calculated fields and security concepts is desirable
- Workday certification or formal Workday training is desirable
Responsibilities
- Configure, test, and optimise assigned Workday modules
- Build and maintain business-process steps, condition rules, calculated fields, and module configurations
- Prepare and execute test scenarios for changes, releases, and defect fixes
- Support tenant management, release testing, validation, and issue resolution
- Follow governance, security, and documentation standards
- Respond to operational queries and support Workday and related People Systems
- Investigate system issues and enhancement requests
- Identify root causes and escalate complex issues
- Maintain configuration, testing, resolution, and user documentation
- Support integrations and data loads using EIBs
- Validate data and resolve errors affecting integrations and system updates
- Coordinate with IT, vendors, and internal stakeholders on data flows and issues
- Create and maintain standard and custom Workday reports
- Perform data-quality checks, reporting extracts, and basic analytics
- Troubleshoot reporting queries and improve data accuracy
- Support Workday projects through configuration, testing, documentation, validation, and post-go-live activities
- Report progress, risks, and issues to senior stakeholders
- Create training materials and user guidance
Benefits
- Flexible and agile working arrangements