People Programs Lead
Alterya by Chainalysis is an AI-powered crypto fraud prevention tool designed to safeguard customers from authorized push-payment (APP) fraud and secure platforms with advanced threat intelligence.
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About Alterya by Chainalysis
Alterya by Chainalysis connects crypto fraud across financial identifiers to block scams instantly. It safeguards customers from authorized push-payment (APP) fraud and secures platforms with AI-powered threat intelligence. The service detects and blocks fraudulent payments before funds leave a customer's account, monitors over $8B in monthly transactions, and protects over 100M users. It helps businesses grow by reducing false declines and increasing approval rates, thereby building customer trust and ensuring compliance with fraud management regulations. Alterya provides 360° protection from scams and money mules by automatically preventing payments to scammers, identifying fraudulent accounts during KYC processes, linking scam activity across networks with reliable intelligence, and tracking fraudulent activity on the platform.
Skills
About the Role
You'll take ownership of core operational and employee lifecycle programs, from onboarding through off-boarding, while leading end-to-end program and project management across multiple concurrent initiatives. You'll redesign and scale manual processes using automation, AI, and agentic workflows, and drive operational excellence and consistency across People programs. You'll build and maintain the People team's internal knowledge base, support compliance and audit readiness, and partner cross-functionally to deliver key People initiatives from concept through execution. You'll also develop SOPs and playbooks, and track key People metrics to drive data-informed improvements.
Requirements
- 4–6 years of experience in People (HR) Operations or a similar program management role
- Strong program and project management skills with proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
- Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g., Confluence)
- Strong process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
- Hands-on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency
- Experience supporting compliance programs and audits (e.g., SOC2, worker classification), including evidence gathering and control documentation
- Track record of building strong cross-functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech)
Responsibilities
- Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
- Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines
- Redesign and scale manual processes using automation, AI, and agentic workflows
- Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
- Build and maintain the People team's internal knowledge base as a reliable, self-service resource
- Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
- Partner cross-functionally to drive key People initiatives from concept through execution
- Develop and maintain standard operating procedures, playbooks, and process documentation for core People workflows
- Track and report on key People metrics to drive data-informed improvements