Network Operator Data Center Operations

AI infrastructure company that builds and operates large-scale compute and data-center infrastructure for frontier AI workloads.

New York City, United States
About Fluidstack

Fluidstack deploys AI compute infrastructure, including custom data centers and large-scale compute capacity, for AI labs, governments, and enterprises.

View jobs by Fluidstack

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will serve as the on-site Tier 3 escalation point for network and structured-cabling incidents. You will troubleshoot physical-layer faults, validate repairs, document escalations, and coordinate with Network Operations to restore customer connectivity.

Requirements

  • Experience as an on-site network or cable-plant specialist in a data center
  • Deep knowledge of structured cabling and fiber testing, termination, and fault isolation
  • Knowledge of TCP/IP, switching, and optics
  • Ability to operate as the sole on-site escalation resource
  • Rigorous documentation skills

Responsibilities

  • Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents
  • Troubleshoot, diagnose, and resolve physical-layer faults
  • Validate repairs and drive rapid resolution of issues affecting customer workloads
  • Escalate out-of-scope issues with clear documentation and retain ownership through resolution
  • Own structured cabling and fiber infrastructure

Benefits

  • Equity
  • Retirement or pension plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous PTO policy