NCSC Cryptographic Ordering Production Distribution and Customer Relationship Management
GCHQ is the United Kingdom's intelligence, security and cyber agency, working to identify, analyse and disrupt threats to the UK.
About Government Communications Headquarters (GCHQ)
A UK public body whose statutory function includes foreign-focused signals intelligence. GCHQ uses technical capabilities, analysis and online effects across counter-terrorism, cyber security, serious and organised crime, strategic advantage and support to defence. It has publicly described responsible AI use in its national-security mission.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will produce cryptographic materials using secure computer-based production systems. You will prepare and package physical products for dispatch, distribute electronic products, maintain product records, and manage customer accounts, orders, and queries through an electronic order-management system. You will also support modernisation work as products transition from physical to electronic formats.
Requirements
- Use IT-based production systems in a secure environment
- Demonstrate good literacy and numeracy skills, including GCSE Maths and English at Grade 4/C or above or equivalent experience
- Apply analytical and problem-solving skills
- Communicate confidently with customers
- Demonstrate working knowledge of Microsoft Office
- Be a British citizen or hold dual British nationality
- Obtain Developed Vetting clearance
- Live within commutable distance of Cheltenham
Responsibilities
- Produce cryptographic materials using computer-based production systems
- Prepare and package physical products for dispatch
- Distribute electronic products
- Maintain product records
- Manage customer accounts, orders, and queries through an electronic order-management system
- Support modernisation projects and the transition to electronic product formats
Benefits
- 25 days of annual leave, rising to 30 days after 5 years of service, plus 10.5 days of public and privilege holidays
- Employee performance recognition scheme
- Interest-free season ticket loan
- Cycle to work scheme
- Subsidised gym, restaurant, and on-site coffee bars where available
- Paid parental and adoption leave
- Civil Service pension scheme
Hiring Process
Initial online application and pre-screening questions → online Situational Judgement Test → application sift → online interview → conditional offer of employment.