Monitor Specialist
Rapyd helps businesses accept payments and send payouts globally by providing fintech infrastructure that integrates multiple payment methods and currencies.
Funding history
Investors
About Rapyd
Rapyd helps businesses accept payments and send payouts across countries by providing fintech-as-a-service infrastructure through APIs. Users can process payments in multiple currencies, manage multi-currency accounts, and disburse funds internationally. The platform integrates card acquiring, alternative payment methods, and compliance tools into a single solution for cross-border commerce.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Respond to real-time events and technical problems, identify and mitigate potential issues, troubleshoot production issues, and work with DevOps, DBA, and R&D teams through resolution. Monitor the production environment, network, and business transaction reports, and communicate directly with worldwide partners.
Requirements
- At least 3 semesters or 1.5 years remaining until graduation
- Knowledge of APIs and HTTP requests
- Good written and verbal communication skills in English
- Excellent troubleshooting and analytical skills
- Ability to work well under pressure
- Availability for at least 3 shifts per week, including one night shift
- Availability to work 24/7 shifts, including weekends, nights, and holidays
- NOC or similar position experience is an advantage
- Knowledge of AWS OpenSearch or Elasticsearch is an advantage
- Knowledge of SQL is an advantage
- Log investigation experience is an advantage
Responsibilities
- Respond to events and technical problems in real time
- Identify and mitigate potential issues before they become critical
- Troubleshoot and investigate production issues
- Handle issues through resolution with DevOps, DBA, and R&D teams
- Monitor the production environment, network, and business transaction reports
- Liaise on production activities
- Communicate directly with worldwide partners