Model Safety Program Manager, User Safety & Risk Operations

Skills

About the Role

You'll build and run operational programs for emerging model safety risks as a senior individual contributor in San Francisco. You'll define what programs need to detect, when to escalate and how to measure success, lead pilots through evidence-based rollout decisions, and establish documentation, training and ongoing ownership. The role may involve exposure to sensitive content.

Requirements

• Experience leading complex cross-functional programs from unclear start through launch and operation
• Sound judgment in high-stakes or sensitive work
• Experience defining success measures and using data to make decisions with technical fluency
• Clear writing and track record of securing decisions across teams you don't manage

Responsibilities

• Turn ambiguous safety priorities into programs with owners, milestones, procedures and measurable outcomes
• Lead pilots for proactive detection and response and set launch and escalation criteria
• Bring cross-functional partners together to resolve ownership and dependencies
• Build reporting and feedback loops for Safety, Research and Product partners
• Establish documentation, training, quality checks and a plan for ongoing ownership

Benefits

• Medical, dental, and vision insurance with employer HSA contributions
• Health FSA, Dependent Care FSA, and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave, medical and caregiver leave
• Flexible PTO
• 13+ paid company holidays and company office closures
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support
• Charitable donation matching and wellness stipends
• Equity
• Performance-related bonus