Licensed Benefits Advisor
Gusto is a payroll and HR platform that helps small businesses pay domestic and international employees, manage benefits, and automate compliance.
Maintainer signals as of 8/12/2026
Projects
About Gusto
Gusto serves small and mid-sized businesses with payroll processing, employee benefits administration, and HR tools in one platform. Users can run payroll, manage health insurance, hire globally, and pay international contractors in local currency or USDC stablecoins. The platform automates payroll tax filings across multiple states and integrates with tools like QuickBooks and Xero.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will guide small business owners through health benefits decisions, manage relationships with employer clients, assess needs, evaluate and recommend plans, support renewals and enrollment, explain insurance concepts, and provide timely service throughout the year.
Requirements
- 4+ years in a customer-facing role
- Health insurance or benefits experience preferred
- Active Life and Health Producer License
- Client portfolio management
- Client relationship management
- Client retention
- Service delivery
- Benefits communication
Responsibilities
- Serve as the primary benefits contact for employer clients
- Guide clients through the renewal process
- Assess client needs
- Recommend coverage options and plans
- Provide guidance on health insurance concepts by phone and email
- Provide timely and accurate client support
- Meet SLAs and performance standards
Benefits
- RSUs
