IT Security Help Desk Administrator

Skills

About the Role

You will handle IT security inquiries and provide first-line support. You will manage user accounts and permissions for internal services. You will oversee the lifecycle of company PCs and address related issues. You will develop automation to streamline operational tasks.

Requirements

• Proficiency with collaboration tools such as Slack Jira and Confluence
• Experience supporting in a macOS-based PC environment
• Experience with AI or no-code automation tools is a plus

Responsibilities

• Receive and provide first-line response to IT security inquiries
• Manage internal service accounts and permissions
• Oversee the lifecycle of company PCs and address related issues
• Develop automation to streamline daily operations